We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.
In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:
Companies issuing refunds in the form of gift cards is just straight-up insulting
And it may be illegal in some states to not offer the customer an actual refund.
£5.99 refund. Quite clearly not in the US.
I know they probably actually meant the States of the US, but...
They did say states with a lowercase s. 'States' = regions within a country, 'states' = can mean countries. Technically they aren't defaulting to the US.
£ is from a country that does not have states
But it IS a state. Sorry if you're not a native English speaker but just because your vocabulary is lacking doesn't mean they are wrong.