this post was submitted on 13 Nov 2024
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Unpopular opinion: I actually like MS Teams
Look, I know this might get downvoted, but Teams is... actually fine? Yeah, it's not perfect, but it just works. The best part is that everyone and their grandma knows how to use it because it's the corporate standard around here.
I can't tell you how much time I've saved not having to do the whole "can you hear me? let me try reconnecting... oh wait try updating your browser" dance that happens with other platforms. My company recently switched to Google Meet and honestly? It's been a downgrade. Teams might not be the coolest kid on the block, but at least I'm not spending half my meetings troubleshooting audio and video issues.
For me "it just works" doesn't ring true. Generally at least once a day, I join a call and it won't let me unmute, and I have to restart Teams.
Scrolling through history is obnoxiously slow.
The activity feed is mostly useless, spammed with stuff that isn't important and it's the only place that vaguely tries to keep track of 'Teams' conversations.
In my company, I've been added to about 70 Teams and it's pretty much impossible to interact with them, so as a result no one does, they all just start ad-hoc chats, since that's the only thing that vaguely gets managed in a way people can follow.
When going cross-organization, it's a crap shoot whether or not we can use text, voice, and screen share/remote control. I know this is generally due to obnoxious company 'security' policies and other solutions have it, but it is a frustration. One recent call with a particularly screwed up company had us on two different meeting platforms at once as well as on an old fashioned conference call, because text was only allowed on one platform, screen share on another, and no audio was allowed on either (despite both supporting all three).
Sure, Teams suffers, in part, because like all corporate tools it connects you to generally dysfunctional work communities. However it broadly does have it's own annoyances.