this post was submitted on 10 Dec 2024
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Christ, even Amazon refunded everyone who bought a Glow.
It sounds like they literally can't refund people because the company completely ran out of money and is gonna be liquidated. Sucky situation for all parties involved.
If only there was law demanding to refund broken products before liquidation.
And who is going to pay for that? If they could afford to refund all their customers they wouldn't be going bust.
The law would probably make sure customers whose products are being bricked are counted as creditors. Ideally after employees (unpaid wages) and before investors. They may not get full refunds, but they'll be entitled to something if it's possible.
Liquidatoon doesn't mean they have no money. And they still have some assets.
Also that's why we should apply mandatory copy laws to software too.
Or a law stating that in the case fair refunds can not be provided that the software needed for running the hardware becomes public domain and is published and released on a git maintained by the library of Congress.
Yes please. And mandatory copy.