this post was submitted on 14 Jan 2024
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One must recognize that if those changes were truly not popular they would not have stuck.
Not necessarily true. Sometimes a corporation is willing to continue with a bad choice in order to achieve some strange goal. Just look at Facebook absolutely going all in on Meta or Disney going ham on strange starwars choices.
OK but look at phone sales instead. Can anyone link the removal of any feature to a decline in sales? If these changes actually hurt these companies and were unpopular with users, the data would speak to that.
I feel like they just abuse a captive market the same way car manufacturers have started to.
The companies are already well stablished by the time they do that kind of shit, so unless they absolutely fuck something up, nothing is going to hurt sales a lot, specially if other companies follow them afterwards. Things like the jack removal are negative changes and at the time it was truly unpopular, but it wasn't something for which iPhone or Samsung fans would just switch over to a different brand when they could just buy some new fancy bluetooth earbuds.
Enshitification of stuff is always a gradual process, unless they are truly incompetent and absolute morons, you'll never see a company fucking several aspects of their product at the same time because they know that by slowly introducing those changes, most people will eventually accept each and everyone of them.
The free market theory will never work in practice if that's what your comment is trying to imply
I still break my phone after a few years and it loses usability at a point anyway. I'm still very bitter about the loss of aux, SD, batteries, etc. It didn't happen all at once. They boiled the frog. We compromised.