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'It hasn't delivered': The spectacular failure of self-checkout technology (www.bbc.com)

submitted 10 months ago by L4s@lemmy.world to c/technology@lemmy.world

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'It hasn't delivered': The spectacular failure of self-checkout technology::Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.

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[–] lovesickoyster@lemmy.world 29 points 10 months ago* (last edited 10 months ago) (14 children)

ugh... self checkout here in switzerland works like a dream - it's not the self checkout idea that's problematic, it's the customers.

[–] SmashingSquid@notyour.rodeo 5 points 10 months ago

Most self checkouts in the US work fine for me too. The only issue I ever have is when stores have the weight sensor in the bagging area turned on and it does the stupid unexpected item in bagging area crap. There is one model that I won’t touch when I see it though because it was slow as hell even when it was new.

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