this post was submitted on 19 Jan 2024
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[–] PlantObserver@lemmy.world 117 points 10 months ago (18 children)

NordVPN literally will not let me delete my account. My 3 years is over, there is no method to delete when signed in to their site. You have to fill out a form with your payment details and shit to "verify your identity" (who remembers that shit from 3 years ago).

Literally emailed from the email associated with the account, called, logged in, etc. they won't delete it until I send my credit card info in the clear, over insecure email.

FUCK NORDVPN

[–] peskywarrior@lemmy.world 6 points 10 months ago

Lol they won't let me change my email address.

The email account has been closed for 6 months now and the bank account/debit card they want me to verify my payment with has been closed for years

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