Selfhosted
A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.
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Noted. What are some closed source ideas? Give me better solutions or anything over negativity. I am helping a local business.
The value they seek is to privatize their own data, run their own software free of subscription services and pricing, being bound by all the usual constraints of big corporations. Its a small business.
Are you providing a support contract long term? Are you backed by multiple people in case you're away and their business is down? I say this more figuratively than specifically you, this could also apply to their internal IT guy who wants to do this.
I'd strongly suggest deferring to a local business IT services company, unless you're an active partner in the business. They should find a company they are comfortable with and trust, then use the products they recommend and are comfortable with.
I work at the business. In the office. Got a role change. This is on me entirely for now. Nothing I can't back out of. That being said the point is to streamline and to simply the business workflow. It's all analog and papers scattered and stacked everywhere for over 2 decades.
You could do something like nextcloud to solve a lot of issues, but I'd still hesitate to recommend on-prem hardware and managing hardware yourself. It really comes down to the business tolerance for outages though, maybe the computers being down for a day or two doesn't matter.