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[Fixed] Jellyfin video stutters on some files (all MKV it seems) (lemmy.kde.social)

submitted 9 months ago* (last edited 9 months ago) by tubbadu@lemmy.kde.social to c/selfhosted@lemmy.world

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Hello fellow selfhosters! I reformatted my USB hard drive from exFAT to XFS because I needed a filesystem that could handle hardlinks. I remounted the hard drive and now jellyfin webUI has a severe stuttering problem on some videos, all of them are MKV but it may be a coincidence. On android (using exoplayer) the same files works smoothly. what could be the problem?
in the logs I get a bunch of Slow HTTP Response from http://fedoraserver:8096/ to 192.168.1.30 in 0:00:07.4635856 with Status Code 200

OT: while looking at the logs this happened

SOLUTION: I enabled hardware acceleration, and manually selected also the HEVC and Allow encoding in HEVC format settings, and now the stutter disappeared! thanks to everyone for your help!!!

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[–] Gnorv@feddit.de 14 points 9 months ago (20 children)

I had a similar problem. For me it was because some of the videos were encoded with x265 which some client devices could not decode properly. Therefore the server had to decode them but it was not fast enough to do it.

I guess that is why on the Android device the videos are smooth, it can handle the decoding.

[–] tubbadu@lemmy.kde.social 2 points 9 months ago (19 children)

How did you solve it?

[–] Gnorv@feddit.de 3 points 9 months ago (1 children)

I did not really solve it. I looked around for a bit but found no good solution. The only thing that sort of worked was to copy the stream URL in Jellyfin and paste it into VLC Media Player, which could play the videos okay. But that was not really satisfactory for me.

In the end I installed a new OS on my PC which already came with the codecs to decode x265 preinstalled. I installed it for other reasons but it fixed also that issue and now I can play any video in the Jellyfin Media Player. I did not try if it also works in the browser. The OS I am now using is called Nobara.

[–] tubbadu@lemmy.kde.social 1 points 9 months ago (1 children)

So it's a problem on codecs on my pc, not my server, correct? So installing the correct drivers should solve the issue?

[–] Gnorv@feddit.de 4 points 9 months ago

I do not think they are called drivers, but yes, installing the needed codecs should work. I just did not find out how to do it properly.

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