Technology

59534 readers

3197 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago

MODERATORS

How I got scammed (05 Feb 2024) – Pluralistic: Daily links from Cory Doctorow (pluralistic.net)

submitted 9 months ago by Squire1039@lemm.ee to c/technology@lemmy.world

7 comments fedilink hide all child comments

Summary:

Cory Doctorow recounts being scammed by a phone-phisher who posed as a bank representative, tricking them into divulging their credit card number. Despite the author's knowledge of scams and fraud, they fell victim to the scheme due to being on vacation, using unfamiliar ATMs, and feeling rushed and distracted. The fraudster exploited vulnerabilities in the bank's after-hours fraud center and the author's state of mind to obtain sensitive information. The author reflects on how AI-driven automated systems in banking may exacerbate such vulnerabilities, conditioning customers to interact with semi-automated systems that mimic phishing attempts. They emphasize the importance of raising awareness about scams and the need for companies to avoid creating new vulnerabilities in their systems.

you are viewing a single comment's thread
view the rest of the comments

[–] stealth_cookies@lemmy.ca 8 points 9 months ago (2 children)

The banks own scammy calls don't help this. I had one a few years ago where they called me about a charge and their system asked for way too much information. I hung up and called the number on the card and they seemed confused when I explained how scammy it was after they confirmed the call was legitimate.

It seems like the best plan for any time your bank calls you is to hang up and call the number on the back of your card.

[–] Cyclist@lemmy.world 3 points 9 months ago

My bank called me recently, and I was sure it was legit, but then she wanted my date of birth to confirm she was talking to me and I said "I don't give out personal information over the phone". She don't know how to handle that. I should have said "Can I have your date of birth to confirm who I'm talking to?" Next time...

load more comments (1 replies)