this post was submitted on 21 Feb 2024
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Welp, looks like my next hardware isn't gonna be Dell 🤷♂️
I got fucked by them over a decade ago. Naively bought an Alienware for college. Burned out two motherboards on it while it was under warranty which they replaced. Naturally it burned out a third one outside of my warranty window which they refused to help with unless I paid them half the value of the laptop. Told them no thanks, instead I’ll tell everyone I know that their hardware is garbage.
In EU at least there's a new law-mandated warranty period for the replaced part but I of course can't say if this holds true where you live.