this post was submitted on 23 Aug 2023
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Well there we go, nothing to add that.
Yep, this was a well known scheme. They tried to be this hip and overpriced designer brand that people flock to for the name, with a bunch of proprietary parts that requires their own service centers to maintain them. Complete garbage tier imo. One of the nice things about bicycles is that they're so piss easy to maintain by yourself even. The majority of it doesn't even require special tools and it is a fun experience to learn too. Imagine if brands like this became the norm and suddenly you could barely find bikes where you could do that? You'd always have to pay up to some corporate entity instead. Definitely good riddance.
Bikes are mostly easy to maintain but there are some things like adjusting the spokes or the derailleur that a shop will get done much faster.
I don't agree that much about the tools, unless you consider Allen keys to be a normal tool and you exclude the drivetrain or the headset, which need all kinds of specialized ones. Brakes can also need some less common stuff.
Allan keys (hex wrenches) are absolutely a normal tool, heck, if you've bought IKEA furniture, you may even have one already!
One won't cut it, you need one of every size.
Not really. About 3 sizes are enough for maintenance and most basic repairs.
I'm seeing 4-5 different sizes at a glance on my bike.
Even if there were only 3, my point was that you can't rely on a random key you got from Ikea, and you're not always going to run into the same 3 sizes on every bike. Sooner or later you'll have to buy a full set with 6 or 7 sizes, plus a large key for the stand screw (if you have a stand).
I looked on Amazon and you can get a set of 14 for £4. There's no need to act like this is unobtainably complex.