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User got a $104K bill from hosting provider(Netlify): “I thought it was a joke” (cybernews.com)

submitted 9 months ago by King@lemy.lol to c/technology@lemmy.world

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[–] Zagorath@aussie.zone 35 points 9 months ago (10 children)

“Since the user opened a ticket with us this past Sunday, we’ve been actively researching this situation. Initially, we thought it might have resulted from a DDoS attack, which we stated in our first response. After some investigating, it looks as though the spike in traffic was not caused by a DDoS after all,” Dorian Kendal, CMO at Netlify, told Cybernews.

Instead, now they believe that this was a sustained download event of an mp3 file over a stretch of multiple days.

“We’re working directly with the user to better understand what’s happening on their end, so we can uncover what caused the dramatic increase in downloads,” Kendal said.

I'm confused, what is this supposed to mean? Some sort of non-distributed DOS attack? How would working with the customer help there? If they're susceptible to a denial of service, isn't that entirely an internal problem?

[–] ferralcat@monyet.cc 9 points 9 months ago (1 children)

I am too. Is the agreement to charge per mb downloaded? Do they not have some sort of "turn it off if I hit this max?* feature?

I usually avoid hosting solutions like this just because of this shit. I wanna know how much I'll owe before the month starts even. Anything else feels like gambling.

[–] Patches@sh.itjust.works 2 points 9 months ago* (last edited 9 months ago)

Of course they do but they can make 104k if they don't turn it on.

There are plenty of bandwidth restricted hosting sites out there. Sounds like that is what you want. Maximum speed regardless if that's used 24/7 or not. If more users request your site than that bandwidth allows - oh well.

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