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Roku TV bricked until agreeing to new terms of service (programming.dev)

submitted 9 months ago* (last edited 9 months ago) by DaleGribble88@programming.dev to c/technology@lemmy.world

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See title - very frustrating. There is no way to continue to use the TV without agreeing to the terms. I couldn't use different inputs, or even go to settings from the home screen and disconnect from the internet to disable their services. If I don't agree to their terms, then I don't get access to their new products. That sucks, but fine - I don't use their services except for the TV itself, and honestly, I'd rather by a dumb TV with a streaming box anyway, but I can't find those anymore.

Anyway, the new terms are about waiving your right to a class action lawsuit. It's weird to me because I'd never considered filing a class action lawsuit against Roku until this. They shouldn't be able to hold my physical device hostage until I agree to new terms that I didn't agree at the time of purchase or initial setup.

I wish Roku TVs weren't cheap walmart brand sh*t. Someone with some actual money might sue them and sort this out...

EDIT: Shout out to @testfactor@lemmy.world for recommending the brand "Sceptre" when buying my next (dumb) TV.

EDIT2: Shout out to @0110010001100010@lemmy.world for recommending LG smart TVs as a dumb-TV stand in. They apparently do require an agreement at startup, which is certainly NOT ideal, but the setup can be completed without an internet connection and it remembers input selection on powerup. So, once you have it setup, you're good to rock and roll.

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[–] BombOmOm@lemmy.world 90 points 9 months ago* (last edited 9 months ago) (51 children)

Sucks this happened to you. If it is still under warranty, you should return it for a replacement or store credit. Complain that it has ceased to function.

A good set of advice is to never connect your TV to the internet. A cheap streaming box or HTPC does the same function, and doesn't open you up to issues like this. Your TV is also almost certainly selling your viewing data if you have it connected to the internet.

[–] Hamartiogonic@sopuli.xyz 2 points 9 months ago

None of this is cutting edge technology, so my setup isn’t for tech enthusiasts. I have an old 1080p TV and an HTPC. The computer has fairly silent parts to begin with, and I’ve further tweaked it to be even more silent. It’s also running Fedora, and Gnome seems to be surprisingly good for this purpose. A Logitech keyboard/touchpad serves as my remote.

This way, I can watch YouTube on my TV with ublock origin and spinsor block enabled.

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