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User got a $104K bill from hosting provider(Netlify): “I thought it was a joke” (cybernews.com)

submitted 9 months ago by King@lemy.lol to c/technology@lemmy.world

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[–] Zagorath@aussie.zone 35 points 9 months ago (10 children)

“Since the user opened a ticket with us this past Sunday, we’ve been actively researching this situation. Initially, we thought it might have resulted from a DDoS attack, which we stated in our first response. After some investigating, it looks as though the spike in traffic was not caused by a DDoS after all,” Dorian Kendal, CMO at Netlify, told Cybernews.

Instead, now they believe that this was a sustained download event of an mp3 file over a stretch of multiple days.

“We’re working directly with the user to better understand what’s happening on their end, so we can uncover what caused the dramatic increase in downloads,” Kendal said.

I'm confused, what is this supposed to mean? Some sort of non-distributed DOS attack? How would working with the customer help there? If they're susceptible to a denial of service, isn't that entirely an internal problem?

[–] echo64@lemmy.world 10 points 9 months ago (5 children)

They are saying that it wasn't a ddos at all but organic use. The user was notified but did nothing. So they think their notifying stuff isn't good enough.

[–] Zagorath@aussie.zone 2 points 9 months ago* (last edited 9 months ago) (4 children)

Sorry, but what exactly is a "sustained download event" supposed to be? It sounds like they're describing some sort of DOS-like attack that isn't a DDOS, where a user manages to force the server to serve up way more data over a sustained period of time than would be reasonable for downloading a single MP3 for normal use.

But maybe that's not what they mean. It's very unclear.

[–] Aatube@kbin.social 2 points 9 months ago

Basically, it was a giant uptick in use that was likely made by human beings instead of a DDoS botnet, and they're still investigating where it came from

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