this post was submitted on 03 Mar 2024
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It's not enforceable at all, but it's an extra step of litigation that the average consumer can't afford to wade through
Are you sure it isn't enforceable? Forced arbitration clauses are very common and I think pretty solid legally.
There have been US court cases where arbitration clauses were voided if they weren't prominently visible outside the box before purchase. Dang vs Samsung
Before purchase seems to be the big thing. LG is also under fire for this regarding fridges as they put it on the box but typically that wasn't seen prior to purchase (the fridge models on the floor are unboxed) and many people use delivery companies that do the unboxing before the item gets to the consumer.