this post was submitted on 26 Mar 2024
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[–] tal@lemmy.today 79 points 8 months ago (13 children)

“Going forward, it is mandatory in North America to install and activate FSD V12.3.1 and take customers on a short test ride before handing over the car,” Musk wrote in an email to staffers on Monday. “Almost no one actually realizes how well (supervised) FSD actually works. I know this will slow down the delivery process, but it is nonetheless a hard requirement.”

I mean, you can require the employee delivering the car to offer to take the customer on a ride. You can require the employee to tell the customer how awesome the service is. But I don't see how you can make the customer go for a ride if the customer doesn't want to go for a ride. And, frankly, I kind of suspect that a not-inconsiderable number of new customers just want to go use their new car and aren't interested in sitting through a sales pitch for some associated service.

[–] evatronic@lemm.ee 15 points 8 months ago (1 children)

Easy. You write it into the sales agreement. Sales agreements are contracts where both parties agree to do certain things in exchange for other things.

While most agreements are pretty simple, you give up money in exchange for goods, or services, it's also easy to write "You will pay the purchase price ($....) to Tesla and also sit through our fucking FSD demo, in exchange, Tesla will deliver 1 ugly-ass car shaped like a fat roller skate," or similar.

[–] dragontamer@lemmy.world 8 points 8 months ago* (last edited 8 months ago)

But the two people most important to the contract are the salesguy and the customer.

The sales guy can say "Hey, sign here stating I gave you a FSD demo", and the customer says "Wait, why??", and the sales guy says : "If you don't sign that, I'm forced to take you out on a 5 minute demo", then the customer signs it.

So they'd just easily avoid the whole endeavor anyway.

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