this post was submitted on 23 Dec 2023
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submitted 11 months ago* (last edited 9 months ago) by ransomwarelettuce@lemmy.world to c/linux@lemmy.ml
 

So I finally decided to join my university Linux group, and as I been helping people with simple problems in discord for a while they put me in the helpdesk.

All fine and dandy, but other than dual boot and partitioning problems that I had to deal with myself (stupid laptop which does no follow efibootmgr order) I don't know much about other kinds of troubleshooting.

Is there some reads or free online courses that u guys would recommend.

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[–] pete_the_cat@lemmy.world 24 points 11 months ago* (last edited 11 months ago) (13 children)

Install stuff, try and make it better but end up breaking it horribly, and then spend time fixing it. This is how I've learned everything over the years.

I distro hopped for a few years but eventually settled on Arch over a decade ago. It was a lot more difficult to install back then, but it will still get you comfortable with the CLI if you're not comfortable with it already. Also, if you don't know already, Arch pretty much has the best Wiki available and it works with almost all distros since most only differ in package management.

I actually got heavy into Linux during my freshman year of college (2004) back when Linux wasn't supported for most things, so I wiped Windows off of my PC, and forced myself to use Ubuntu for 2 months, which required me to figure out how to install WINE and Microsoft Office. It was a pain, and after two months I put Windows back on it for dual-boot and ease of use purposes but largely used Linux once I got over the learning hump.

I'd suggest setting up a Level 1 hypervisor like VMware or Proxmox so that you can have multiple things running at once independent of each other, but a Level 2 hypervisor like KVM works just as well, but you have to make sure that you don't break the host OS somehow hahaha

I'm a Linux System Engineer now 🤓

[–] UnRelatedBurner@sh.itjust.works 0 points 11 months ago* (last edited 11 months ago) (8 children)

idk how people do this.

  1. I try using linux.
  2. I try playing games.
  3. it says "bad platform" and closes.

like what do you do? force the emulation harder?

[–] pete_the_cat@lemmy.world 7 points 11 months ago (7 children)

I've never seen an error that just says "bad platform".

Fixing computer problems is essentially just being good at searching for stuff related to your problem. For example in your problem it would just be googling "Linux bad platform ≤name of game>" and guaranteed someone else has had the same problem and either them or someone else has figured out a fix for it. You then apply that fix, if that doesn't work, try the next result. If it gives you a new problem, rinse and repeat.

Look up the XKCD comic about fixing a computer, that's literally how we do it. My dad asked me a similar question to yours, I literally printed out the comic and taped it next to the computer and said "this is what I do".

About 2 years ago (I've been working from home for the past 3 years, a week here or there was spent at my parents), years after I had printed out that comic, he said "I just realized that your job is essentially knowing how to look for the information you need and how to apply it when you find it". He's an electrician, so not really the same set of skills haha.

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