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Google killed XMPP momentum. And while Matrix has many issues it needs to figure out, especially the development being almost exclusively supported by a for-profit company, they seem to slowly (very slowly) work towards more independence.
Matrix did some things right. Going with JSON spec instead of XML, having Element as uniform cross-platform client, offering bridges as a way to stay connected with your family and friends without needing to convince them to move (XMPP offers transports, but they function entirely differently) and offering end-to-end encryption by default.
XMPP in true open source fashion doesn't have any uniformity from user perspective. Different ways to do the same thing on different clients, different clients on different platforms. That is a benefit for a savvy tech nerd, but it's a huge inconvenience for a non-techie family member or friend.
Why is JSON better than XML? It's more modern, sure, but from technical perspective it is not objectively better right? Not something worth switching protocols for.
You mention XMPP has transports as opposed to Matrix bridges. I thought they give you roughly the same outcome. What's the difference?
XML is unnecessarily complicated. By trying to cram everything into the spec, it's cumbersome and hard to parse.
The goal is the same, but the way they archive that is different. For transport to work, you need an account on each platform you are using the transport on. It relays the messages through that account by mimicking the client. While bridges work by relaying the messages between rooms and not specific users.
My understanding is limited, so if you are interested, please do your own research.
Parsers have already existed for so long in every major language. Why need to worry about parsing?
And why need to worry about transports working differently if they achieve the same thing? They seem similarly convenient if I understood what you said correctly
Additionally, libraries for XMPP exist in most languages, there is a varying degree of completeness, but they all do a good job of hiding XML from the programmer