Selfhosted
A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.
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You know what sucks? Getting your VPS shut off or account suspended. All your data gone in an instant, not recoverable. You don't have access to the metal, and the metal no longer has access to you.
Hetzner is known for randomly boinking accounts. You update billing info? Whoops maybe shutoff. You login via a VPN, account disabled. Just randomly for no reason, account locked and VPS down.
You have basically zero recourse. Their support staff suck and the immediate reaction is suspend and delete. NEVER use them for anything you don't consider temporary.
I've used Hetzner for years without issue. Accessed through VPNs to the control panel without problems, changed password no issue, etc. I've never heard of them being "known for" the behavior you describe. This is just anecdote vs anecdote, though. I'd be interested to see some kinda evidence of what you're saying.
I also used them for years, then everything blocked and deleted instantly. I have other homelab type friends, same thing happened. Again more anecdote vs anecdote. But if you google about hetzner and this type of activity there are bagillions of reddit threads.
After paying them about a grand a month forever, losing all my "safe data" and having to wait a week for even a response that just says "account has suspicious activity. Disabled". Not a single response after that. And they had the nerve to charge my credit card again at the next payment period. Overall, truly scummy. And I will prevent everyone I can from ever engaging with them.
When hiccups happen, you would hope to be able to at least talk to someone and figure out what's going on. If they don't want to keep your business, fine let me get it out privately. But they don't play that way.