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Apple AirPods are designed to die: Here’s what you should know (pirg.org)

submitted 7 months ago by Dragxito@lemmy.world to c/technology@lemmy.world

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[–] ModernRisk@lemmy.dbzer0.com 23 points 7 months ago* (last edited 7 months ago) (14 children)

That’s because the components inside each little white stick are glued together. Apple could use screws and latches to hold together the components. That way, if something needed to be repaired or replaced, you could easily get inside the device in order to fix it. But Apple doesn’t do this.

So as usual, they purposefully do this. This reminds me of the time with the iPhone battery 'scandal' Apple Batterygate.

I really like their Airpods Pro (1st gen), have them for about 4 years now. However not without problems. I had to replace them 5 times because of crackling sounds, muffled sound and broke-bass sounds. This even happend after my 2 years warranty but luckily (and thankfully) the Apple employees are nice people at times. When it happened (twice) outside my warranty, they told me, if I showed them my receipt - They can and will give me a new pair of Airpods Pros.

They told me ''many do not know but there's a law that forces companies (even Apple) to give a 'decent product' to the customer''.

Not sure if I will get their Airpods Pro 2 (or 3) though after all the hassle.

EDIT: As I'm not sure if this law is also outside my country, here's the official government website with their explanation of it. It is in the Dutch language though: Rijksoverheid deugdelijk product

[–] Appoxo@lemmy.dbzer0.com 14 points 7 months ago (1 children)

That's highly fucked up if you replaced them 5 times within 4 years.

My Jabra 85h Elite ANC probably isnt as good as thr Airpods ANC but only had to replace them once within 4 years of having them. First replacement was within warranty and I was given new headphones but also could keep the old ones.
Used them for as long as they could still run. Very satisfied with the service from Jabra. Just the ANC is lacking.

[–] ModernRisk@lemmy.dbzer0.com 3 points 7 months ago

Agreed! Though, I asked one of the employees that worked there and was told that the 1st gen AirPods Pro had a very known issue with all the three issues I had. Especially the crackling sound.

And apparently Apple refuses to fix the entire issue with the 1st gen and rather replace them continuously (I suppose?).

I’m only so glued to the AirPods Pro at the moment for the NC. I got Tinnitus, hear damage and with loud sound I will get Hyperacusis. The NC allows me to have very low sound on, avoid the noise from outside but still capable of hearing other sounds a bit.

Great service of Jabra though, I’m surprised they allowed you to keep the old ones.

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