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Generative AI could soon decimate the call center industry, says CEO (www.techspot.com)

submitted 7 months ago by MichaelTen@lemmy.world to c/technology@lemmy.world

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[–] echodot@feddit.uk 9 points 7 months ago (4 children)

It's a revolving door anyway. I think the average length of time somebody works for a company in the industry is 7 months.

Besides the jobs that AI will take over will be the higher paid ones because inevitably that will result more value for money. Low wage employees are less of a burden for a company and so there is less incentive to replace them.

[–] beefbot@lemmy.blahaj.zone 2 points 7 months ago (1 children)

7 months lol. Thou underestimathe* the rejuvenating power of drifting from one dead soul call center to the next and the next and

[–] beefbot@lemmy.blahaj.zone 1 points 7 months ago

*sic

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