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Mods, what tips or etiquette do you recommend for reporting? (lemmy.cafe)

submitted 6 months ago* (last edited 6 months ago) by spujb@lemmy.cafe to c/fediverse@lemmy.world

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With recent events hilighting the value of quality moderation, it got me to consider: How can we help you out?

What steps, considerations, encouragements or warnings would you give the userbase regarding best practices for using the report feature (or other interraction with mods)? Reporting less, reporting more, putting more detail in the form, or just leaving it blank?

I was thinking of maybe putting together a psa-style infographic (a la think before you post) if the answers you give are poignant or significantly unknown to the average user.

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[–] vk6flab@lemmy.radio 9 points 6 months ago (10 children)

I've noticed a sharp increase in spam and I've been reporting each one simply as "spam".

I then block the user

Many of these posts have dozens of down votes.

Several go back months, which I discover when a new variant turns up.

I'm unsure if what I'm doing is helping or not, and as an ICT professional, I'm not sure why this obvious spam isn't caught earlier.

[–] threelonmusketeers@sh.itjust.works 3 points 6 months ago (8 children)

I then block the user

Is this not a slightly selfish action? It solves the problem for you, but doesn't make the community better for everyone. I feel like blocking users should be reserved for issues like harassment, not spam.

[–] walden@sub.wetshaving.social 7 points 6 months ago

Blocking spam is not selfish, no.

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