this post was submitted on 13 May 2024
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the universal hate teams gets warms my heart.
the ubiquitousness of it dumbfounds me though.
fuck teams.
When something is both universally hated and almost always chosen above less hated competitors, that's usually a sign that there's some kind of market failure. Maybe it's anticompetitive conduct by the provider (like Microsoft using its market power on Outlook/Exchange to push other services like Teams over its competition), or a principal-agent problem (like the person paying for Teams not actually having to live with most of the shittiness).
They bundle teams with o365. The cost to integrate another messaging client is more than simply adding Teams to your already expensive bundle.
It's as simple as this really. It's included therefore a subscribing company can just not renew a slack, Zoom, or whatever contract and say "hey we saved money"