this post was submitted on 18 May 2024
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Netflix has managed to annoy a good number of its users with an announcement about an upcoming update to its Windows 11 (and Windows 10) app: support for adverts and live events will be added, but the ability to download content is being taken away.

Netflix must realize that it's a huge frustration for people who relied on offline downloads to watch content without internet access: on planes, trains, and campsites, and anywhere else where Wi-Fi is unavailable or unreliable.

There's a small chance that Netflix will change its mind if it gets enough complaints, but the streaming service seems determined to add as many money-making features as possible, while taking away genuinely useful ones.

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[–] OpenStars@discuss.online 32 points 6 months ago* (last edited 6 months ago) (40 children)

"While downloads will no longer be supported, you can continue to watch TV shows and movies offline on a supported mobile device," the Netflix document says

So essentially Windows devices are no longer "supported" wrt this particular feature.

It essentially means the Windows app will be little more than a wrapper for the Netflix website.

It's possible that the move means Netflix can save some money on licensing, which may cost extra if downloads are included – enabling users to take shows and movies around with them and watch them without an internet connection.

So once again everything devolves down to licensing - i.e. it sounds like they were pressured into this hard choice to leave those users in the cold, which they did. Probably bc the user base of Windows phones is so tiny? (Edit: bc they are discontinued, though more likely they meant the desktop - i.e. laptops - sorry if I caused any confusion).

Though that is one of the main advantages of Netflix these days, as opposed to e.g. piracy.

TLDR: Ultimately it is yet more enshittification, and while due to licensing rather than Netflix, still it is Netflix users (on Windows devices) who will bear the burden.

My advice would be to disable automatic updates and coast for a long while on the current app version, though that can be easier said than done due to multiple locations of automatic update settings. I have zero experience with Windows lately, but good luck if you want to try it!:-|

[–] Chronographs@lemmy.zip 17 points 6 months ago (9 children)

If there’s still downloads available on mobile it’s probably not licensing. Iirc the downloads were only available in shit quality anyways so as always, pirating is a better experience.

[–] OpenStars@discuss.online 3 points 6 months ago* (last edited 6 months ago) (2 children)

I am not certain I know what you mean.

Netflix hasn't given any reason for ditching downloads on Windows: when Windows Latest asked about it they were simply directed to the relevant support document, which confirms that a new app is "coming soon", without the download option.

The fact that downloading is still available on Windows is purely bc the update hasn't rolled out yet.

They think (unproven) that this radical change might be due to the cheaper licensing options if they remove the ability to download. A cost-benefit analysis where Windows users will either take it and like it or else who cares about Windows ~~mobile~~ users anyway if they leave. Either way, a victory for licensing companies, or they'll spin it that way regardless.

My worry is that it will embolden them to go still yet further, making it harder on both pirates and paying customers just bc they can get away with doing so.:-(

[–] SaltySalamander@fedia.io 4 points 6 months ago* (last edited 6 months ago)

who cares about Windows mobile

This isn't about a Netflix app on Windows Mobile. It's about Windows, the desktop OS app.

[–] ReveredOxygen@sh.itjust.works 3 points 6 months ago

They're talking about the fact that Netflix isn't removing the feature from their Android/iOS apps

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