this post was submitted on 18 May 2024
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Netflix has managed to annoy a good number of its users with an announcement about an upcoming update to its Windows 11 (and Windows 10) app: support for adverts and live events will be added, but the ability to download content is being taken away.

Netflix must realize that it's a huge frustration for people who relied on offline downloads to watch content without internet access: on planes, trains, and campsites, and anywhere else where Wi-Fi is unavailable or unreliable.

There's a small chance that Netflix will change its mind if it gets enough complaints, but the streaming service seems determined to add as many money-making features as possible, while taking away genuinely useful ones.

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[–] OpenStars@discuss.online 32 points 6 months ago* (last edited 6 months ago) (40 children)

"While downloads will no longer be supported, you can continue to watch TV shows and movies offline on a supported mobile device," the Netflix document says

So essentially Windows devices are no longer "supported" wrt this particular feature.

It essentially means the Windows app will be little more than a wrapper for the Netflix website.

It's possible that the move means Netflix can save some money on licensing, which may cost extra if downloads are included – enabling users to take shows and movies around with them and watch them without an internet connection.

So once again everything devolves down to licensing - i.e. it sounds like they were pressured into this hard choice to leave those users in the cold, which they did. Probably bc the user base of Windows phones is so tiny? (Edit: bc they are discontinued, though more likely they meant the desktop - i.e. laptops - sorry if I caused any confusion).

Though that is one of the main advantages of Netflix these days, as opposed to e.g. piracy.

TLDR: Ultimately it is yet more enshittification, and while due to licensing rather than Netflix, still it is Netflix users (on Windows devices) who will bear the burden.

My advice would be to disable automatic updates and coast for a long while on the current app version, though that can be easier said than done due to multiple locations of automatic update settings. I have zero experience with Windows lately, but good luck if you want to try it!:-|

[–] AChiTenshi@sh.itjust.works 4 points 6 months ago (1 children)

I wish this was limited to just windows phones. My travel device, a windows laptop with a removalbe keyboard, will no longer be able to download shows. Which means no more Netflix on airplanes for me.

[–] OpenStars@discuss.online 2 points 6 months ago

I'm sorry to hear of your loss:-(. Ironically, mobile devices using iOS and Android look to still allow downloading.

Is it possible to simply not update the Netflix app on your laptop?

It really is sad when they push people to use piracy methods, even for things that we would have had access to using totally legal means, but which they choose to no longer support:-(. e.g. in the olden days, it was legal to rip a copy of a CD or DVD for your own purposes, so long as you did not distribute it and thereby prevent a sale to keep the industry running. Whereas by no longer allowing even temporary downloads, Netflix is keeping their same price but now delivering less features in return, which may lose them several customers.

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