this post was submitted on 15 Jun 2024
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Minecraft players outraged as Microsoft deletes accounts that weren't transitioned (www.tomshardware.com)
submitted 5 months ago by nanoUFO@sh.itjust.works to c/games@sh.itjust.works
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[–] FrostyCaveman@lemm.ee 52 points 5 months ago* (last edited 5 months ago) (2 children)

I lost my Minecraft account to this, but that's because the email address I bought the game with was with Lavabit, and thus never was able to receive any of the emails. Couldn't verify I owned it either because again, no access to the email address.

I was just a kid when I signed up for that Lavabit address sometime in the 2000s, a kid who was vaguely interested in the idea of privacy and software freedom (I used PPC Ubuntu on a G3 iBook btw). Bought Minecraft Alpha in 2010 for €10. Now because of time passing and some bullshit happening I don't have access to any of it.

But tbh I never opened a support ticket or anything, because fuck Microsoft. Its the principle of the whole thing

[–] charles@lemmy.ca 9 points 5 months ago (1 children)

I was in a similar situation but I ended up creating a support ticket. They responded by asking me to verify my ownership by responding to their email from the account I didn't have anymore... So you saved yourself some wasted time by not attempting to resolve the issue with them.

[–] FrostyCaveman@lemm.ee 3 points 5 months ago

Yeah, I figured as much.

What a big brain move from their support team, lol

It’s bad enough when these companies are monopolistic and malicious. But monopolistic, malicious AND incompetent - argh, it’s just too much.