343
Minecraft players outraged as Microsoft deletes accounts that weren't transitioned
(www.tomshardware.com)
this post was submitted on 15 Jun 2024
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What do you mean, they warned about it long enough? I bought it, I played it as a kid. Now I want to share it with my kids and it turns out Microsoft said on some website somewhere, and maybe in a few emails to a nonexistent aol address, that they want me to update my account, and since I didn’t do that I have to buy it a second time? I learned today that they’ve “attempted to contact me”. I never agreed to a EULA that said I had a limited amount of time for anything. Nor did anyone else who purchased before 2011.
I bought it before 2011, technically if you lost access to the email you might have lost access to that account years ago without knowing. Even if Microsoft was doing what I think they should, i.e. keep a database of emails and allow people to migrate their account forever, you would still not be able to recover it. Wanting to get an account back from an email you lost access to is like expecting steam to give you all of the keys on your account to add to another if you forgot your password and can't prove it is you.
Forgot about replying but I’m begging y’all to stop coming up with reasons this isn’t an issue, I have proof of purchase on an old hard drive and my username and password worked til the day I stopped playing. Very quickly googled and support used to help people migrate accounts with no email access, so yes authenticating a login on the server was plenty for them, just not anymore. Comparison doesn’t work
So take MS to small claims court. Get an order for them to restore your account and user name per the licence you presumably still have a copy of