this post was submitted on 09 Jul 2024
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HP forced to ditch popular printer range following user backlash (www.techradar.com)
submitted 4 months ago by lemmee_in@lemm.ee to c/technology@lemmy.world
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HP has discontinued its e-series LaserJet printers following widespread consumer dissatisfaction with the printers’ mandatory online connection of the HP+ scheme.

The decision, reported by German media outlet §, addresses growing frustration among users who have been forced to maintain a constant internet connection and use HP original ink and toner, with cheaper and more accessible third-party alternatives prohibited.

The LaserJet e-series models, identifiable by an ‘e’ suffix in their models names, now look to have been pulled from sale.

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[–] empireOfLove2@lemmy.dbzer0.com 227 points 4 months ago (15 children)

So rather than just push a super simple firmware update that disables the always online need, they'd rather just stop selling it, and probably brick these printers in a year or so when they discontinue the service.

[–] sramder@lemmy.world 14 points 4 months ago (1 children)

What else ya’ got under that rock? Cuz’ these things brick themselves if you miss a monthly payment on your ink subscription.

[–] cowfodder@lemmy.world 7 points 4 months ago

Yes, the laser printer bricks itself if you miss a payment on your ink subscription...

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