this post was submitted on 18 Oct 2024
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I think it's more a generational gap in basic computer skills.
Millennials grew up alongside modern computing (meaning the two matured together). We dealt with everything from BASIC on a C64 to DOS and then through Windows 3 through current. We also grew up alongside Linux. We understand computers (mostly) and the (various) paradigms they use.
Gen Z is what I refer to as the iPad generation (give or take a few years). Everything's dumbed down and they never had to learn what a folder is or why you should organize documents into them instead of throwing them all in "Documents" library and just using search. (i.e. throw everything in a junk drawer and rummage through it as needed).
As with millennials who can't balance a checkbook or do basic household tasks, I don't blame Gen Z for not learning; I blame those who didn't teach them. In this case, tech companies who keep dumbing everything down.
Edit: "Balance a checkbook" doesn't have to mean a physical transaction log for old school checks. It just means keeping track of expenditures and deposits so that you know the money in your account is sufficient to cover your purchases. You'd be surprised how many people my age can't manage that.
Trouble is that there are enough millennials who also have absolutely no clue about computers. Between dude-bros who won't touch that nerd shit and girls who got told by their nerd boyfriend's that the computer will start to burn if they click anything besides their allowed icons a vast majority of people are glad if they know how to turn on the computer and print out their document.
Yes, there are probably a lot more computer literate millennials than in other generations. But even there it pretty much depends on family and friends. And in a pirate community on Lemmy most of the people will belong to the tech savvy bubble.
In our friend group even the most computer illiterate kid knew how to set up a LAN without a DHCP server. Their younger siblings had no idea a LAN was even a thing.
My wife's ex always told her that she couldn't understand how to work with a computer. Her older brother who works in IT wouldn't explain anything to her either. They were pretty astonished when they heard that she had installed a GPU by herself (which most people here know is trivial). Which gave her enough confidence to fix her VCR by herself.
Anyone can learn any skill if they actually invest the time.
And regarding the older brother, you learn pretty quickly working help desk that users generally don't care what the problem is or why it happened. They just want to get back to work and not have it happen again. After a while you get conditioned to just be friendly and solve the issue without explaining what you're doing or why.