Does no one else remember that Amazon prime was established for 2 day shipping? That was the deal. Extra money for "free" 2 day shipping. Then they added prime video. What a deal! Right?!

Then the pandemic happened. "Garble garble...SUPPLY CHAIN ISSUES!"

SINCE THEN HAVE YOU RECEIVED A PACKAGE IN 2 DAYS? For many people, no. Now that the pandemic is to blame, nothing has 2 day shipping. Now many things have added shipping costs. Now prime video is the only guarantee and its one of the worst values, and worst streaming experiences of all stream providers.

Fuck Amazon. I can't believe a class action lawsuit hasn't been started. I'm now lucky to get any "prime" item shipped to my door in less than a week when the 2 day shipping was the entire reason for subscription.

I'm now gladly paying the Waltons because at least somebody will shop for me and drop it off at my doorstep. Amazon, in my case, has lost a ton of business. Things I would normally order from Amazon I now order from Walmart or eBay, for less money, faster shipping, and a less likely lost package situation.

Has anyone noticed that Amazon orders that have issues are now being hidden from you? Go back and find the last order they either lost or had to be refunded. It's going to take you a bit longer because they don't show it to you in your account. You will have to find the email with the order number to search for it.

Also remember how Amazon's big pull before prime was their easy returns? Yeah well those times are gone. Getting a human on the phone is impossible without finding the right phone number online, and they now outsource all of their customer resources to giant call centers. You will be lucky to get a refund for an item you never received. After 3 hours on the phone I finally got them to refund and item that was at the time, 2 months late. That item was $34.

Amazon has pulled one of the biggest bait and switches of all time and I can't believe it's not more discussed. Garbage tier conglomerate.

[–] barsoap@lemm.ee 2 points 1 year ago

Over here in Germany overnight shipping is pretty much the norm unless you get supremely unlucky and both source and destination addresses are in the boondonks. DHL also offers guaranteed overnight, but, as said, it's usually not any faster especially since online retailers build their warehouses directly next to DHL hubs. So to sell prime, they started artificially delaying shipping -- you can see that in tracking, they're simply waiting until they hand stuff over to DHL, which then operates as fast as usual.

DHL is not the only shipping company in Germany, amazon has contracts with pretty much all of them, and in my case the nearest pickup location happens to be Hermes. Which Amazon apparently hates as they're delaying packages for a good two weeks.

The result? I'm pretty much done ordering from Amazon: Other shops ship faster and aren't more expensive. What amazon still has going for it is a ludicrously large selection so very occasionally (once in a year or so) I order there and, what do you know, they're trying to get me with a free month of prime and actually ship on time, then.

Truly, late-stage enshittification.