Microsoft is at this point made up entirely of technically inept people running fraudulent mechanical Turks.
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Microsoft is such a horrid company.
So, here's what I would do. I would comply (you should be able to delete the local instance of that account). But I'd also reply pointing out that it's a mirror of the real account hosted at lea.pet and their real beef is with them, and should that user interact with or generate content pushed to you, the local copy would be re-created.
Keep a copy of the email you send (because it's highly likely a human doesn't monitor that mailbox) and then move on with your life. If a real person then wants to complain you can just forward the email you sent and tell them the same still applies.
It's automated and the email indicates as such.
Why comply? As far as I'm aware there's no legal obligation to do so. They think they can just ask for things and get them. Fuck them.
When a website links to another like Facebook or similar is the website not at least partially responsible for content, like if the content was terrorism they might ultimately blame Facebook or whoever but still expect the website to remove the content from their page?
this is why niche stuff on fedi is so funny sometimes. especially when a corporate entity tried to approach it, in the most corporate way lol.
They don't really understand their user base either
The instance rules state;
3 . No impersonation of a person or a brand. Even parodies.
6 . Each username on here should be a person, not a brand or corporation - and that person must be you, no impersonation.
Now I'm not coming to the defense of a corporation because fuck corps but wouldn't this account violate those rules? Microsoft is a (shitty) brand and this is a parody of that.
I might be wrong but thats how I would interpret those two rules.
And again fuck microsoft, even if it does violate the instance rules it should be left alone just to piss of a shitty corp.
Edit: As TherapyGary pointed out, the instance they are on has no rule pertaining to parody accounts, My bad.
I believe the Microsoft account is hosted on Lea.pet, which doesn't have those rules
could be a rule break of number 9
are we sure on the English translation?