"at no additional cost" - my bill went up nearly 25% in January. Their generosity is underwhelming.
this post was submitted on 07 Mar 2024
-19 points (28.9% liked)
Technology
59589 readers
3394 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
ah yes, faster speeds so we can run out of the 1.2 TB / month quota faster
data caps on fiber should be illegal
who even gets their 1.2 Gbps plan when you can run out of data for the whole month in a bit over 2 hours?
Data caps on any fixed location internet service should be illegal.
Overselling then blocking customers from being able to use what they paid for is fraud.
If my Comcast didn't go down for 10 minutes at a time, 3 or 4 times a day, I would not be getting fiber in the next 11 days. So, fuck off Comcast.
Cable companies can all suck it. Do you know how they started out? As antenna farms. They put OTA antennas up on the top of hills they owned the land on so nobody else could (aka a monopoly on something that wasn't theirs) and ran two conductor (not coax) cable down to the valley where people couldn't get OTA signal, and charged for it. They literally began that way, as leaches selling free-to-air signal to a captive audience. They do that to this very day, with additional ~~evil shit~~ value added services.
Meanwhile no mention about their limited upload speeds.
I'm really just watching out for any upload speed increases. At this point, I don't care about download speed increases, I just want upload speeds to increase. The only mention of it in that article is their plans to implement DOCSIS 4.0 later this year, which should increase upstream and downstream capacity. However, still no mention of how long it may take to be fully implemented.
None that article, but check my other reply and check your plan. You may be pleased, I was.
The marketing fluff doesn't, but they actually did increase upload speeds. Mine went from 10 to 20 up. And here is the DSL reports forum thread from when this round started.
Also, they are testing larger increases. I could get 100 up today, if I had a supported modem.
So, check your actual plan and modem to see what you have now.
Customer service: 5-7 business days on hold and only one "courtesy disconnect"