this post was submitted on 07 Nov 2024
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There are dozens of us (working for MSPs because in house doesn't pay as well and companies are cheap and want to outsource that cost center)!
I switched from an MSP to a unionized in-house position, doubled my salary and my days of paid time off.
I worked for a classic MSP a while back, barely lasted 3 months. Such a toxic environment, tons of pressure to spread yourself thinner and thinner.
It was one of those places where you were expected to be there an hour early, stay an hour late, and work through your lunch.
Even though that's illegal, it was never explicit, just one of those, wink wink type things. But the workload was always so heavy, you couldn't stay on top of everything unless you were working 50+ hours a week.
And of course, all salary, no overtime or double time for weekend work.
I do internal IT now, much better. Trying to get my own one-person shop going to eventually be fully self-employed. Actually, it would be really cool to become a worker-owned co-op, but that's still a faint dream.
Currently in an MSP. It's all on the company culture as to if it's shit or not. We're fully wfh with no plans to move back to the office.
Overtime is never forced. If we have to work through lunch because all hell is breaking loose, we're practically encouraged to leave an hour early unless the CEO is allowing ot and we want it. No pressure either direction.
If users are rude or generally hard to deal with, manager has our back in dealing with them.
Pay isn't top dollar but there's trade-offs
€ or good team, right?