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Epson ET-2815 on Linux - epson-printer-utility not recognizing the printer (lemmy.ml)

submitted 2 weeks ago by cyberwolfie@lemmy.ml to c/linux@lemmy.ml

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After a fairly hassle-free year or so with this Epson ET-2815 printer, the cyan now won't print at all (no lines, no nothing - printing a full cyan page just yields white). I believe the print head is fully clogged and I want to perform a print head cleaning. I need the epson-printer-utility to do so (available from here, manual here), which I did not set up when I initially set up the printer.

I have installed epson-printer-utility as instructed and run it through the terminal, but I am met with a error message saying "The printer was not found". The printer is otherwise found on the network and configured in CUPS, and I can print just fine with it (up until the cyan channel now doesn't work anymore).

I ran across this old post suggesting that the udev-rule is copied over to /etc/udev/rules.d, but the installation process seems to have taken care of that already.

This print head function is also available through this god-awful mobile app that I had to use to set it up, but now the app also cannot find the printer, even though I try to connect directly to the IP. I have ensured that my phone is on the same network as the printer, but alas.

This happened straight after I set up the integration in Home Assistant, but I imagine this is just a coincidence. I last used the printer just over a month ago.

Anyone have any experience dealing with this?

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[–] Hule@lemmy.world 2 points 2 weeks ago (1 children)

You can start cleaning by a combination of Power + Stop buttons on the printer itself!

[–] cyberwolfie@lemmy.ml 1 points 2 weeks ago (1 children)

Thanks for the suggestion. I tried this, and nothing happened. I think it might only work for the printers with an LCD-display? Mine does not have that (does yours?), and I remember reading somewhere that to do that hardcore cleaning (I can't recall what they called it), I would need to run it using either Windows or macOS.

[–] Hule@lemmy.world 1 points 2 weeks ago* (last edited 2 weeks ago)

Mine doesn't have a display (L3150), but you're right about the deep cleaning. You doo need the utility for that.

I got away with 4 consecutive cleaning rounds..

edit: I've seen the button combination in your printer's user manual.