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'It hasn't delivered': The spectacular failure of self-checkout technology (www.bbc.com)

submitted 11 months ago by ooli@lemmy.world to c/technology@lemmy.world

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[–] Nilz@sopuli.xyz 10 points 11 months ago (5 children)

Over here stores are increasing their prices because people steal at the self-checkout. So they reduce costs by not having cashiers but then increase prices due to theft. Quite some logic.

You'd assume it's an easy balance to make: if (saving on cashiers - loss due to theft) > 0 implement self-checkout else don't implement.

[–] AlwaysNowNeverNotMe@kbin.social 2 points 11 months ago (1 children)

Insurance is more likely to pay for shrink than paychecks.

[–] bane_killgrind@kbin.social 1 points 11 months ago

Recurring shrink isn't going to be claimable. These customers are walking out with an extra case of Snapple not a TV.

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