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Walgreens CEO says anti-shoplifting strategy backfired: 'When you lock things up…you don't sell as many of them’ (fortune.com)

submitted 3 days ago by ByteOnBikes@slrpnk.net to c/nottheonion@lemmy.world

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[–] rumba@lemmy.zip 2 points 2 days ago

My local market was the WORST. They still use the scale version. They've shut down all but one register. So if you get a full cart and try to use the self-system, it craps out around 25 lbs. The person has to come over every 25 lbs and authorize the reset while you pack into a second cart.

Of course, you can go through the register line with 27 older people trying to buy four items each.

It's a shame, the market is huge, great selection, the bakery is great, but everyone in the checkout is mad as hell.