this post was submitted on 18 Jan 2024
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Cable firms to FTC: We shouldn’t have to let users cancel service with a click — Customers may “misunderstand the consequences of canceling,” say lobbyists::Customers may "misunderstand the consequences of canceling," cable lobby says.

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[–] Tylerdurdon@lemmy.world 91 points 10 months ago (1 children)

Thank goodness those lobbyists are looking out for us and our easily confused little brains. Perhaps if we're so easily confused, they should lobby to get rid of the fine print and simplify those contracts while they're at it. Oh... Wait... Not that.

[–] squid_slime@lemmy.world 27 points 10 months ago

The writing is tiny to not confuse us with the big words.