this post was submitted on 18 Jan 2024
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Cable firms to FTC: We shouldn’t have to let users cancel service with a click — Customers may “misunderstand the consequences of canceling,” say lobbyists::Customers may "misunderstand the consequences of canceling," cable lobby says.

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[–] wikibot@lemmy.world 1 points 10 months ago

Here's the summary for the wikipedia article you mentioned in your comment:

A moral panic is a widespread feeling of fear, often an irrational one, that some evil person or thing threatens the values, interests, or well-being of a community or society. It is "the process of arousing social concern over an issue", usually perpetuated by moral entrepreneurs and mass media coverage, and exacerbated by politicians and lawmakers. Moral panic can give rise to new laws aimed at controlling the community. Stanley Cohen, who developed the term, states that moral panic happens when "a condition, episode, person or group of persons emerges to become defined as a threat to societal values and interests". While the issues identified may be real, the claims "exaggerate the seriousness, extent, typicality and/or inevitability of harm".

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