this post was submitted on 19 Jan 2024
195 points (81.0% liked)

Technology

59534 readers
3196 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago
MODERATORS
L3s@lemmy.world
L3s@fry.gs
L4s@fry.gs
L4s@lemmy.world
enu@lemmy.world
195
Supermarket responds after Reddit user’s warning about self-checkout overcharge — ‘Was annoyed that the total amount due on my supermarket purchase did not equate to the individual items I purchased.’ (7news.com.au)
submitted 10 months ago by L4s@lemmy.world to c/technology@lemmy.world
81 comments fedilink hide all child comments
 

Supermarket responds after Reddit user’s warning about self-checkout overcharge — ‘Was annoyed that the total amount due on my supermarket purchase did not equate to the individual items I purchased.’::‘Was annoyed that the amount due on my Woolies purchase did not equate to the individual items I purchased.’

you are viewing a single comment's thread
view the rest of the comments
[–] Telodzrum@lemmy.world 94 points 10 months ago (13 children)

“We’ve looked into this transaction and can confirm that the total of $17.90 was correct, however the mango price of 80 cents each that appeared on the screen was incorrect due to a technical error — they were on clearance for $1.90 each,” the Woolworths spokesperson told 7NEWS.com.au.

“We understand why this customer was concerned and we apologise for the confusion caused. Our team resolved this with the customer in-store, providing the mangoes free of charge.

Seems pretty straightforward and had a good resolution.

[–] r00ty@kbin.life 41 points 10 months ago (7 children)

But, what kind of software do they have that uses one price source for the unit pricing display and another source for calculating the total? It seems that it is destined to create more problems like this one.

[–] poweruser@lemmy.sdf.org 1 points 10 months ago (1 children)

I imagine there's code to do something like currency conversion or maybe rewards points calculation so the displayed amount is not actually the number used for the final total

[–] r00ty@kbin.life 3 points 10 months ago

Deductions should also appear as a line item though.

load more comments (5 replies)
load more comments (10 replies)