this post was submitted on 14 Apr 2025
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Piracy: ꜱᴀɪʟ ᴛʜᴇ ʜɪɢʜ ꜱᴇᴀꜱ
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It seems it was direct play when I checked Tautulli
There's probably a codec issue where Plex thinks something can direct play but it can't. I've had similar issues a few times over the years especially with audio codecs like EAC3 for example. Easiest thing to do is to just find a different version of the file and try to avoid that codec for the time being.
Thanks. I will monitor if it happens with certain codecs and then blacklist them.
You can also use Handbrake to encode your files
I do have tautulli set up so will check that. I can provide more information if needed.
Transcoding sound like it might be that as I had recently setup Nvidia GPU and enabled hardware transcoding but when I was testing and watching something it didn’t transcode as I was watching in the format I had.
You can force a transcode by dropping the quality of the video in the player settings. Perhaps something is misconfigured with HW transcoding and that's the actual reason why your videos aren't playing (and not the codec issue I mentioned in my other comment).