this post was submitted on 02 Jun 2025
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Actually being able to troubleshoot things yourself instead of waiting for a reply from Microsoft support is a godsend.
Assuming the IT staff isn't comprised of a bunch of junior techs that only know the Microsoft suite and not the actual inner workings of how email and Linux works.
Or way worse, what you said but senior techs.
Microsoft has been at this long enough that there is an army of old guys whose only - but extremely specialized - skillset is navigating arcane GUIs for group policies and AD administration. But drop them in a bash terminal and they're like a fish dropped on a tennis court.
Modern MS infra administration is far from "navigating arcane GUIs": it's all about PowerShell, IaC, automation etc.
Yeah now it's all about navigating obscure web pages that mysteriously change every few months haha
true