this post was submitted on 12 Jul 2025
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I've recently gotten into self hosting. I have a VPS and a domain name and decided to set up Pangolin as a reverse proxy to my local homelab.

During the options in the installation, I was asked to provide an email address for "generating Let's Encrypt certificates". I don't have a clue what what role my email address plays into this nor what email I should provide for the setup, so I just gave one of my personal email address. Everything worked fine and the service was completely set up in the VPS.

However, logging into the dashboard, I was informed by my browser that the certificate of the website is self signed and visiting the page may be dangerous. Although I was later able to access the panel with https enabled, I felt this setup is not okay and decided I would need to fix it.

Unfortunately I have no idea how certificate issuing works. I tried to search for a solution online and read the docs for Pangolin and Traefik as well as rewatch the tutorial through which I set up Pangolin, but either they tend to skip explaining the email thing or go too much into detail without even explaining where to start. I also checked my inbox to see if the CA pinged me or something but to no avail.

I feel like I'm missing something in my setup which was apparent to everybody else. I would really appreciate if someone could help me ELI5 what the root cause of this 'email' problem is and how to fix it. I am willing to set up the service all over again or edit the config files if needed but I just need to know what to do.

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[–] EarMaster@lemmy.world 3 points 20 hours ago (1 children)

The mail address is not the issue. You can enter any address you want there if you don't care about Let's Encrypt being able to reach you in case of problems (they won't).

Don't be afraid of the logs. You don't have to read or understand every line of them. You have an issue with your certificate? Search for certificate and read the lines above and below to get clues what might have gone wrong.

[–] bergetfew@sopuli.xyz 0 points 11 hours ago (1 children)

Thank you for your assist. I found the underlying issue to be with the DNS from the domain provider. I switched to Cloudflare DNS and now it works flawlessly.

[–] 3dcadmin@lemmy.relayeasy.com 1 points 9 hours ago

for future reference there are a few ports that need to be open for let's encrypt to work, and it has a very small timeout (as you have found) so if the dns isn't great it fails. Cloudflare will cache your site/dns so usually works