this post was submitted on 21 Aug 2025
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IIRC the way it works is by PMing you the API key to get started and you're failing at that point. Are you sure your instance is federating? I don't know anything about how fediseer works on the backend but if it's not able to send you a PM that suggests you might not be federating at all or maybe you're running a whitelist or something? I'd start investigating if your instance is reachable from other instances and if you're able to send yourself a PM from another instance.
You're probably right.
I'm trying to look up a user on my instance from another insance with theirinstance.com/u/myuser@myinstance.com and it's not working.
I'm not sure what could be causing this, it could be something simple like the previous issue I had earlier with the domain name. I'm going to go through my settings and try to figure this one out, but I'm still kind of new to all of this so it may take some time.
Good luck mate. It's a little intimidating at first but it usually boils down to something simple. A slight misconfiguration or minor syntax error can cause pretty significant issues. You might have a look at your logs or try running in debug mode to see if anything jumps out at you.
EDIT: Do you have federation enabled in the admin panel? Also probably worth making sure you DON'T have private instance checked.