this post was submitted on 02 Feb 2024
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A lot of it depends on the instance. I think there's a little bit of a smartest bears type of problem going on, with a lot of the bad-faith content coming from just ignorant and abrasive people being sincerely ignorant and abrasive, not anything that's a bot or a deliberate troll.
Personally, I've done some rounds of unsubscribing from tech and politics subs on lemmy.ml and lemmy.world, and when I've done that my amount of toxic content and interactions went way down. I think the prevalence of the exact same thing on the tech subs points to it probably being just a bad-person problem in large proportion, although I'm sure deliberate malfeasance is at the root of some of it also.
I agree that some people just are original jerks. But those still cant roam free in a community. Its like making a bar and knowing that people are getting mugged in the restroom. The bar owner or personnel (even if its a coop) need to intervene.
Well.. that's why I used the smartest bears analogy. I've noticed the mods are usually pretty on top of removing content that's genuinely personally insulting or racist or what have you. But there's a wide, wide grey area of someone whose post is discussing "the issue" in a technical sense, but just comes at it from a perspective of "here's why I am right and you are wrong and not only that you're clearly not smart enough to see my side and I can't believe I need to explain it to someone again" with 0 interest in learning anything on their side. IDK if it's reasonable to try to remove comments or ban people for that behavior, but it definitely doesn't lend itself to a good discussion, and it's common (probably majority) particularly on lemmy.world and lemmy.ml.
Thats pretty much how I view it as well.
Being a jerk can have many faces and there are a lot of people right on the edge of getting in trouble but not quite. Those are also the worst people to work with IRL. They fall up the ladder and are usually pretty incompetent.
If they are repeat offenders, I confront them in the places I mod since I dont want them hollowing out the community by this constant low key abrasion.
Others who just have a hot temper I leave mostly alone until they really go overboard.
Thats how I do it and thats what I think is best. Obviously not everyones opinion though.
I have a dream of creating a community where people can argue about factual questions and give citations, with an AI moderator that will award points for things that are demonstrated based on solidly factual citations and no points for things that are someone yelling with increasing firm confidence that their opinion is the right one. My dream is (a) the AI moderator could be made to work and (b) it would cause people to lose the "me and my agreeing-people are right about everything by definition" mentality that's pretty easy to develop in a forum where you can literally say anything at all without getting any feedback aside from other people telling you they agree or disagree.
Probably my dream on counts (a) and (b) both is incorrect, but it is my dream. In my dream it works.
I find that an insanely good idea. Let me know if it works out. I‘d join.