this post was submitted on 04 Feb 2024
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In unrelated news, music piracy is on the rise.

PS. I am sorry that my wording of this rubbed so many people the wrong way. This is a truly a nasty update of terms and agreements, and it's going to hurt a lot of people financially.

If it's all fine with you stay in. But if it's not you have a little over 30 days to get out.

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[–] ares35@kbin.social 5 points 9 months ago* (last edited 9 months ago) (1 children)

but no refunds past 30 days into a longer-than-one-month term. pay by the year, cancel 6 months in, you're out half of what you paid. not even converting the 'used' time into a shorter appropriate length term (like a six month plan or 2 quarterly ones...) and refunding some if it..

it's robbery.

cable companies in the u.s. do the same shit, now. no prorated refunds--even on normal monthly billing.

[–] Darkassassin07@lemmy.ca 3 points 9 months ago* (last edited 9 months ago) (1 children)

Honestly I think that's perfectly fine.

You get ample opportunity to try the service you've paid for, usually at a cheaper bulk price vs monthly, and to decide you don't like it and refund your purchase. Beyond the 30 days is just you changing your mind and going back on a deal you made.

Why should the company have to come up with a refund just because you later decided you didn't need/want as much as you'd bought?

If it stopped working after the 30 days, sure you should be able to get a refund; but just because you decided you don't want it anymore? Most retail stores have a 30day refund window... Beyond that is an added courtesy

[–] quirzle@kbin.social 4 points 9 months ago

Most retail stores have a 30day refund window…

90 days is pretty standard. But also, retail stores are selling goods. Not wanting to accept goods that have been used for over a month is more reasonable than not wanting to refund a service that's not going to be utilized.