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Samsung purposely knives customer's TV to weasel out of repair (youtu.be)

submitted 9 months ago by Srootus@sh.itjust.works to c/technology@lemmy.world

40 comments fedilink hide all child comments

Absolutely disgusting behaviour from an official Samsung technician who swipes a exacto knife on a customers TV to void his warrenty.

I woke up from a nap, watch the first minute of this and said to myself. Damn, Louis Rossmann needs to see this, then the chad appeared on the screen like a genie

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[–] nodsocket@lemmy.world 101 points 9 months ago (2 children)

If you buy a Samsung product from now on, just expect that you will receive no support for it whatsoever. Or else the Samsung rep will sneak into your house and knife your TV.

[–] db2@lemmy.world 16 points 9 months ago (1 children)

Jokes on you, I always assume that these days, from all of the manufacturers. It's why Samsung lost out on a fridge sale a few years ago and as it turns out that was the best decision possible.

[–] nevernevermore@kbin.social 7 points 9 months ago (1 children)

I bought a Samsung washing machine in 2016 and it died in 2020. They sent someone to repair it within a week at no charge. It’s still going now, so I think it worked? Anyways YMMV

[–] db2@lemmy.world 4 points 9 months ago (1 children)

People have had a really bad time with the refrigerators dying and Samsung not wanting to do anything about it.

[–] nevernevermore@kbin.social 5 points 9 months ago (1 children)

I’ve also had a Samsung fridge for 6 years and haven’t had a problem with it. But again, this is anecdotal.

[–] Noodle07@lemmy.world 3 points 9 months ago

One thing I suspect is that it depends on which country we're talking about

[–] brian@programming.dev 6 points 9 months ago (1 children)

I've had a Samsung TV for a while. They started with putting little ads in the menu not to long after I bought it. Last November they removed the steam link app so I can't stream games from pc. Just the other day they switched the default app on open from whatever was open before to the news playing over an ad to buy their cable alternative. The setting in the menu to change it back doesn't work.

It's worse than no support

[–] nodsocket@lemmy.world 1 points 9 months ago

I had one too, at first I found I could block their malware using Pihole. Then they started putting the ads on the same domain as the content.