this post was submitted on 08 Feb 2024
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285
Samsung purposely knives customer's TV to weasel out of repair (youtu.be)
submitted 9 months ago by Srootus@sh.itjust.works to c/technology@lemmy.world
40 comments fedilink hide all child comments
 

Absolutely disgusting behaviour from an official Samsung technician who swipes a exacto knife on a customers TV to void his warrenty.

I woke up from a nap, watch the first minute of this and said to myself. Damn, Louis Rossmann needs to see this, then the chad appeared on the screen like a genie

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[–] qupada@kbin.social 30 points 9 months ago (1 children)

From the video description:

I have been a Samsung product user for many years, and I don't plan to stop anytime soon

And all sympathy I had for this person just vanished. If you don't demand better, they will keep doing - and getting away with - shit like this.

Voting with your wallet might be the one voice you have left in this world, what a way to squander it by continuing to buy products from companies whose representatives behave in this manner.

[–] squirmy_wormy@lemmy.world 7 points 9 months ago (2 children)

The company addressed the issue though. I'd agree with you if they were like "oh well, things happen" and that was it.

No one got away with anything.

[–] phx@lemmy.ca 9 points 9 months ago

Yeah, the are many other reasons I don't buy Samsung anymore but a singular PoS employee that did something they made good on wouldn't be a reason to quit. Now if this was a common behaviour by employees that would be a different thing but I don't think there's a rash of TV-slitting assholes working for them.

[–] ipkpjersi@lemmy.ml 8 points 9 months ago* (last edited 9 months ago)

Imagine if he didn't have a recording though, yikes. I hope this employee was fired.