this post was submitted on 15 Feb 2024
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Linux
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From Wikipedia, the free encyclopedia
Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
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I guess the worst part is that people will eventually take advantage of you... and demand for more and more hours of your free support, hold whatever you installed against you like "after you did X... Y stopped working" etc. At the end of the day if you're proving free support it must be easy, quick why wouldn't they ask for more.
In their heads your efforts / help doesn't provide any value and if by any chance one day they are in a situation where you could bill them or someone for tech support they would rather call any other random tech support guy or company instead of calling you - after all they're looking for a "professional" now :)