this post was submitted on 01 Mar 2024
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Fridge failures: LG says angry owners can't sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems....

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[–] XEAL@lemm.ee 110 points 9 months ago* (last edited 9 months ago) (10 children)

Reminds of that video of Louis Rossmann where he says something like: if a company writes something in small print and/or on places where people won't look, it's because the company knows they would lose customers and damage their PR if people knew about it.

Aside of being legal or not, if LG really wanted their customers to be aware of their BS, maybe they should have put a big ass plastic warning sticker in the front of the fridge itself, preferably holding the door/s locked or on the inside, somewhere annoying where nobody would miss it.

[–] ColeSloth@discuss.tchncs.de 6 points 9 months ago

These motors have been a knows issue in refrigeration for a long time now. A lot longer than just 3 or 4 years. Meanwhile I have a 15 year old fridge/freezer still going great and a full size upright deep freeze in the garage that's like 30 years old.

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