this post was submitted on 08 Mar 2024
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[โ€“] abhibeckert@lemmy.world 1 points 8 months ago* (last edited 8 months ago) (1 children)

customers say X, they probably mean they want Y and Z

Sure - an LLM can help catch some of those situations. But if anything it makes prompt engineering even more important.

Sometimes the customer actually wants X, and a prompt engineer needs to predict this issue and disable the Y/Z behaviour. Prompt engineering is changing, but it's not going away.

[โ€“] realharo@lemm.ee 1 points 8 months ago* (last edited 8 months ago)

But why couldn't an AI do the same?

Why are you assuming it can never get good enough to correctly figure out the intent and find the best possible response it is capable of?

Sure, it's not there today, but this doesn't seem like some insurmountable challenge.